Apokrisis Consultants, Inc. - Privacy Policy

Apokrisis Consultants, Inc. (“Apokrisis,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our websites, platforms, forms, communications, and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, participate in our programs, or communicate with us electronically.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Overview

Apokrisis Consultants, Inc. (“Apokrisis,” “we,” “us,” and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect, use, and protect your Personal Information when you visit our website at https://apokrisis.org/

or otherwise interact with our services, programs, communications, and platforms, including information you may provide through electronic communications with Apokrisis Consultants, Inc.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

Apokrisis Consultants, Inc. (“Apokrisis”) may change this Privacy Policy at any time, at its discretion. Your continued use of the website, services, or platforms after we make changes is deemed to be acceptance of and consent to those changes, so please review this Privacy Policy periodically for updates.

This Privacy Policy is subject to and governed by the Apokrisis Terms of Service. The services, programs, and platforms provided by Apokrisis are further described in the Terms of Service.

2. The Types of Information That Apokrisis Consultants, Inc. Collects About You and How Apokrisis Collects Information About You

Apokrisis Consultants, Inc. may collect two types of information from you when you visit the Website or use our services: Personal Information and Non-Personal Information (collectively, “Information”).

“Personal Information” refers to information by which you may be personally identified, such as your name, email address, employer, job title, department, mailing address, telephone number, billing information, or other identifiers associated with your account or communications with Apokrisis.

“Non-Personal Information” means information that relates to you but does not directly identify you personally. If you browse the Website, read pages, or interact with content without submitting information directly, we may collect and store certain information about your visit that does not personally identify you.

We collect Information:

Directly from you when you provide it to us.

When you complete a form, subscribe to updates, register for an event, request information, schedule a consultation, purchase services, or otherwise communicate with Apokrisis, we may collect information such as your name, contact information, billing information, organizational affiliation, and account or communication details in order to fulfill your request and provide services. If you submit Personal Information about another individual, you represent that you have the authority and consent to provide such information and permit us to use it in accordance with this Privacy Policy.

From third parties.

We may obtain information from partners, vendors, contractors, service providers, public databases, analytics providers, marketing platforms, event hosts, referral partners, social media platforms, or other organizations that support our business operations. We take reasonable steps to confirm that such information has been collected and shared in compliance with applicable privacy laws and with appropriate authorization where required. We may combine information received from third parties with information collected directly from you to improve our services, communications, programs, and platform functionality.

Automatically as you navigate through the Website or use our services.

We may automatically collect information regarding your interaction with our Website through cookies, analytics tools, pixel tags, server logs, and similar technologies. This may include information regarding your browser type, IP address, device information, usage activity, referring URLs, pages viewed, and interaction patterns. Please review our Cookies Policy for additional information regarding our use of cookies and similar technologies and how you may manage your preferences.

3. How Apokrisis Consultants, Inc. Uses Personal Information It Collects About You and the Purposes for the Collection and Use

Apokrisis Consultants, Inc. uses Personal Information that we collect about you or that you provide to us for the following purposes:

For Functionality and Development of the Website and Apokrisis Services.

We use information to provide, operate, maintain, and personalize the Website and services offered by Apokrisis Consultants, Inc. Certain information, such as your IP address and device information, may be used to establish network connectivity, monitor Website performance, diagnose technical issues, and maintain security features. We may also use information for data analysis, testing, research, auditing, troubleshooting, and improving existing services, as well as developing new programs, tools, resources, technologies, and service capabilities.

Some features or services may incorporate automation tools or artificial intelligence-assisted technologies to improve operational efficiency and user experience. Apokrisis does not use Personal Information submitted through client engagements, forms, communications, or integrated third-party services to train generalized artificial intelligence or machine learning models.

We may use cookies, analytics tools, and similar technologies, including pixel tags, to improve Website performance, optimize user experience, and gather analytics data. For additional information regarding our use of cookies and tracking technologies, please review our Cookies Policy.

For Customer Support, Website Updates, and Reporting.

We may use information to provide customer support, technical assistance, service notifications, system updates, and operational reporting. Certain features may automatically verify whether systems, forms, pages, or service components require updates, enhancements, or security improvements in order to maintain functionality and service integrity.

We rely on collected information to analyze Website performance, troubleshoot issues, improve service delivery, and maintain the reliability and security of our systems. We may also use Personal Information to verify eligibility for programs, services, registrations, or promotional opportunities.

For Business Operations.

We use information to support normal business operations, including accounting, billing, invoicing, auditing, reconciliation, collections, recordkeeping, compliance monitoring, fraud prevention, cybersecurity protection, enforcement of legal rights, and fulfillment of contractual obligations.

We may also use Personal Information to communicate with you regarding Apokrisis services, programs, strategic initiatives, events, updates, or other operational and business-related communications in accordance with your communication preferences.

For Communications.

We use contact information to communicate with you regarding services, consultations, customer support, program updates, registrations, administrative notices, security alerts, policy updates, newsletters, educational resources, reports, and informational materials.

From time to time, Apokrisis may conduct surveys, research initiatives, feedback requests, or strategic studies that may involve the voluntary submission of Personal Information. These activities may include additional notices or consent requests regarding the use of submitted information.

For Advertising and Marketing.

We may use Personal Information, combined with Website usage data and engagement analytics, to provide relevant communications, improve outreach efforts, evaluate the effectiveness of marketing campaigns, and better understand user interests and organizational needs.

You may manage certain communication preferences or opt out of marketing communications at any time through available unsubscribe methods or by contacting us directly.

For Statistical and Analytical Purposes to Improve the Website and Services.

We may compile aggregated statistical information and Website usage reports to better understand user engagement, improve navigation and accessibility, identify trends, and enhance the overall effectiveness of our Website, services, programs, and communications.

This information helps Apokrisis improve the overall experience for Website visitors, clients, partners, and stakeholders.

LEGAL BASIS FOR OUR USE (APPLICABLE ONLY TO EEA AND UNITED KINGDOM VISITORS)

If you are located in the European Economic Area (“EEA”) or the United Kingdom, our legal basis for collecting and using the Personal Information described in this Privacy Policy depends on the specific Personal Information involved and the context in which we collect it.

Apokrisis Consultants, Inc. will collect and process Personal Information only where:

We have your consent to do so;

We need the Personal Information to perform a contract with you or provide requested services;

The processing is necessary for compliance with a legal obligation; or

The processing is in our legitimate business interests and not overridden by your data protection rights and freedoms.

Our legitimate interests may include operating and improving our Website and services, administrative management, communications, direct outreach, research, analytics, security monitoring, fraud prevention, compliance activities, and development of new programs, resources, or operational capabilities.

Where we request Personal Information to comply with legal requirements or to fulfill contractual obligations, we will make this clear at the point of collection and explain whether providing such information is mandatory, including any consequences of failing to provide the information.

Where we rely on legitimate interests as the legal basis for processing, we will take reasonable steps to provide appropriate notice and explain those legitimate interests where required by applicable law.

Apokrisis Consultants, Inc. acts as the Data Controller for Personal Information collected through the Website and related services unless otherwise stated in a supplemental privacy notice, agreement, or applicable service arrangement.

If you have questions regarding the legal basis under which we collect or process your Personal Information, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.

RETENTION OF YOUR PERSONAL INFORMATION

We retain Personal Information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, tax, accounting, contractual, reporting, operational, and compliance obligations, or as otherwise described in this Privacy Policy.

We may retain Personal Information for a longer period where necessary to:

Resolve disputes;

Enforce agreements;

Maintain business and financial records;

Investigate incidents or complaints; or

Comply with applicable legal obligations.

In determining the appropriate retention period, we consider:

The nature, sensitivity, and volume of the Personal Information;

The potential risk of harm from unauthorized use or disclosure;

The purposes for which the information is processed;

Whether those purposes can be achieved through alternative means; and

Applicable legal, regulatory, accounting, tax, contractual, or operational requirements.

In certain circumstances, you may request that we delete your Personal Information, subject to applicable legal and contractual limitations and obligations.

In some cases, we may anonymize or aggregate Personal Information so that it can no longer reasonably be associated with you. Such anonymized or aggregated information may be used for research, analytics, statistical, operational, or business purposes without further notice.

4. How Apokrisis Consultants, Inc. Protects Your Information

The Website and services provided by Apokrisis Consultants, Inc. are designed to maintain reasonable and appropriate administrative, technical, and organizational safeguards intended to protect your Personal Information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

We implement security measures intended to protect Personal Information, which may include secure hosting environments, access controls, encryption technologies, authentication procedures, monitoring systems, and internal data protection practices. We also require our vendors, contractors, service providers, and technology partners to apply appropriate safeguards when processing Personal Information on our behalf.

Users of the Website and services are also responsible for maintaining the security of their accounts, devices, systems, passwords, and credentials used in connection with Apokrisis services.

While we take reasonable steps to protect Personal Information, no method of transmission over the Internet, electronic storage system, or technology platform can be guaranteed to be completely secure. Accordingly, Apokrisis Consultants, Inc. cannot guarantee absolute security of your information.

If you believe your interaction with us is no longer secure, including if you suspect unauthorized access to your account or compromise of your information, please contact us immediately using the contact information provided in the “Contact Us” section below.

5. When Apokrisis Consultants, Inc. Shares Your Information

Apokrisis Consultants, Inc. works with affiliates, service providers, contractors, technology vendors, and business partners to operate the Website and provide related services. When we share Personal Information with these parties, we implement reasonable safeguards designed to ensure that such information is used only for authorized and lawful purposes consistent with this Privacy Policy and subject to appropriate confidentiality and security protections.

We may also share information where necessary for operational purposes, legal compliance, security, communications, marketing activities, or protection of rights and safety. We may disclose Personal Information that we collect or that you provide as described in this Privacy Policy in the following circumstances:

With Affiliates and Related Entities

We may share Personal Information with affiliated organizations, subsidiaries, contractors, or related entities for purposes that are consistent with this Privacy Policy and necessary for operational, administrative, consulting, educational, or service-related activities.

With Service Providers and Vendors

Authorized vendors, suppliers, consultants, and service providers may require access to Personal Information in order to perform services on our behalf, including but not limited to:

Website hosting

Cloud storage

Customer relationship management (CRM)

Scheduling and communication services

Payment processing

Data analysis and reporting

Information technology and cybersecurity support

Auditing and administrative support

Marketing and outreach services

Apokrisis uses a variety of software platforms, applications, and operational tools in the ordinary course of business, and Personal Information may be processed through those systems where necessary to provide services and maintain operations.

Our agreements with service providers include provisions intended to protect Personal Information and limit its use to authorized purposes.

With Partners

We may collaborate with educational institutions, consultants, nonprofit organizations, strategic partners, research entities, event sponsors, or other third parties to provide programs, events, studies, joint initiatives, or service opportunities.

In such cases, additional terms, disclosures, or privacy notices may apply. Except where otherwise authorized or required by law, Apokrisis shares Personal Information only where there is a lawful basis to do so.

For Communications, Advertising, and Marketing

We may work with third-party communication, analytics, and marketing providers to distribute informational content, service announcements, newsletters, educational resources, event updates, or marketing communications in accordance with your preferences and applicable law.

These communications may be delivered through email, SMS, telephone communications, digital advertising platforms, social media platforms, or other online services.

Information used for communications and marketing purposes may include engagement data, Website activity, prior interactions, registrations, or preferences collected through cookies and similar technologies. Please review our Cookies Policy for additional information regarding tracking technologies and analytics tools.

You may opt out of marketing communications at any time through unsubscribe links, communication settings, or by contacting us directly.

For Connections to Third-Party Platforms and Services

If you choose to connect third-party platforms, integrations, social media accounts, calendars, communication systems, or external applications to services provided by Apokrisis, you acknowledge and agree that information may be exchanged with those third-party services in accordance with their own terms and privacy policies.

Apokrisis is not responsible for the privacy or security practices of third-party platforms or providers.

Business Transfers, Reorganizations, or Transactions

Personal Information may be disclosed or transferred as part of a proposed or completed merger, acquisition, restructuring, financing, reorganization, sale of assets, dissolution, or other corporate transaction involving Apokrisis Consultants, Inc.

With Your Consent

We may disclose your Personal Information to other individuals, organizations, or entities where you have provided consent or directed us to do so.

SMS and Mobile Communication Data

We do not share mobile phone numbers, SMS consent data, or text messaging opt-in information with third parties or affiliates for their marketing purposes without your express written consent.

All categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent information, except as necessary to provide messaging services through authorized telecommunications providers or platform vendors.

Aggregated and De-Identified Information

We may share anonymized, aggregated, statistical, or de-identified information with service providers, research partners, consultants, or other organizations for purposes such as analytics, reporting, operational planning, service improvement, trend analysis, research, or development activities.

Such information does not reasonably identify any individual person.

Sale of Personal Information

Apokrisis Consultants, Inc. does not sell your Personal Information for monetary compensation.

6. Information From Children

Apokrisis Consultants, Inc. does not knowingly collect, use, or disclose Personal Information from children under the age of 16, or the equivalent minimum age in the applicable jurisdiction, including age 13 in the United States under the Children’s Online Privacy Protection Act (“COPPA”).

If we become aware that we have collected Personal Information from a child under the applicable minimum age without appropriate authorization or legal basis, we will take reasonable steps to delete such information as soon as practicable.

If you are under the age of 16, please do not provide any Personal Information to Apokrisis Consultants, Inc., including your name, address, telephone number, email address, or other identifying information through the Website or services.

If you believe that a child under the applicable minimum age has provided Personal Information to Apokrisis, please contact us using the information provided in the “Contact Us” section below so that we may investigate and take appropriate action.

7. Links to Other Websites and Services

Apokrisis Consultants, Inc. is not responsible for the practices employed by websites, platforms, applications, or services linked to or from the Website, including the information, content, policies, or materials contained within those third-party services.

This Privacy Policy does not apply to, and Apokrisis is not responsible for, the privacy, security, data collection, processing, storage, use, disclosure, or operational practices of third parties or organizations that are not acting on behalf of Apokrisis Consultants, Inc.

This includes, but is not limited to:

Any third-party website, platform, or service linked through the Website. The inclusion of a link does not imply endorsement, approval, or affiliation by Apokrisis Consultants, Inc. or its affiliates; or

Any third-party application provider, software vendor, social media platform, operating system provider, telecommunications provider, analytics provider, device manufacturer, or external service provider, including but not limited to companies such as Google, Microsoft, Apple, Meta/Facebook, LinkedIn, Zoom, YouTube, or similar services.

Any Personal Information you disclose to third parties, whether through integrations, external links, social media features, embedded content, or connected services, is governed solely by the applicable third party’s terms, policies, and privacy practices.

We encourage you to carefully review the privacy policies and terms of service of any third-party websites, applications, or services before providing Personal Information or interacting with those platforms.

8. Do Not Track

Some browsers incorporate a "Do Not Track" (“DNT”) feature that, when turned on, signals to websites and online services that you do not want to be tracked. At this time, the Platform does not respond to DNT signals.

9. YOUR LEGAL RIGHTS

Apokrisis Consultants, Inc. respects your rights regarding how your Personal Information is collected, used, shared, and processed. Depending on your location and applicable privacy laws, you may have certain rights relating to your Personal Information, including the right to request access to, correction of, or deletion of your Personal Information, as well as choices regarding the types of communications and marketing materials you receive from Apokrisis.

You may also have the right to object to or restrict certain processing activities, withdraw consent where applicable, or request information regarding how your Personal Information is used and disclosed.

10. California Privacy Rights

This section applies solely to residents of the State of California and supplements the information contained in this Privacy Policy. It is intended to provide additional disclosures and rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), and other applicable California privacy laws.

Subject to certain exceptions and limitations under applicable law, California residents may have the right to:

Be informed about the categories of Personal Information collected, used, disclosed, shared, or processed;

Request access to Personal Information collected about them;

Request correction of inaccurate Personal Information;

Request deletion of Personal Information;

Request to opt out of the “sale” or “sharing” of Personal Information, as those terms are defined under California law;

Limit the use and disclosure of Sensitive Personal Information, where applicable; and

Not be discriminated against for exercising privacy rights under California law.

Apokrisis Consultants, Inc. does not sell Personal Information for monetary compensation.

California residents may request to opt out of the use of Personal Information for cross-context behavioral advertising or similar targeted advertising activities, where applicable, by contacting us using the information provided in the “Contact Us” section of this Privacy Policy or through any available opt-out mechanisms provided on the Website.

You may also request access to, correction of, or deletion of your Personal Information by contacting us through the methods identified in the “Contact Us” section below.

Please note that Apokrisis may retain certain information as necessary to:

Complete transactions or services requested prior to deletion requests;

Maintain required business and financial records;

Comply with legal, regulatory, tax, accounting, or reporting obligations;

Detect security incidents or protect against fraudulent or unlawful activity; or

Exercise rights otherwise permitted under applicable law.

If you submit a request to exercise rights under California law, Apokrisis may request additional information necessary to verify your identity and process the request securely. Verification requirements may depend on the nature of your request, your relationship with Apokrisis, and the sensitivity of the information involved.

You may designate an authorized agent to submit requests on your behalf where permitted by law. In such cases, Apokrisis may require verification of your identity and documentation confirming the authorized agent’s authority to act on your behalf.

Categories of Personal Information Collected:

Apokrisis Consultants, Inc. may collect identifiers such as your name, email address, mailing address, phone number, IP address, organization information, and online identifiers for purposes including Website functionality, communications, customer support, business operations, analytics, marketing, and Website security. We may also collect commercial information related to service requests, registrations, transactions, and interactions in order to support service delivery, operational management, analytics, communications, and customer support activities. Internet or electronic network activity information, including Website usage, browsing behavior, device information, and analytics data, may be collected to support Website functionality, security, operational improvement, analytics, and reporting.

In limited circumstances, Apokrisis may collect geolocation information where permitted for operational functionality or analytics purposes. We may also collect professional or employment-related information in connection with consulting services, registrations, communications, and operations. Education-related information may be collected on a limited basis for program administration and service delivery purposes. In addition, Apokrisis may collect inferences or preference data derived from interactions, analytics, or Website activity to improve personalization, communications, analytics, and service functionality.

Where Sensitive Personal Information is collected, it is used only for authorized, legally permitted, or service-related purposes consistent with applicable law. Certain categories of information may be disclosed to authorized vendors, service providers, contractors, or operational partners where necessary to provide services or maintain business operations. Apokrisis Consultants, Inc. does not sell Personal Information for monetary compensation.

Apokrisis Consultants, Inc. limits its use of Sensitive Personal Information to purposes permitted by applicable law, including:

Uses authorized by the individual;

Uses necessary to provide requested services or fulfill contractual obligations; and

Uses otherwise permitted or required under applicable law or regulation.

For additional information regarding how long Personal Information may be retained, please review the “Retention of Your Personal Information” section of this Privacy Policy.

11. Colorado Privacy Rights

This section is addressed to Colorado residents only and provides more information about your rights under the Colorado Privacy Act or “CPA.” Subject to certain exceptions, the CPA grants to Colorado residents the rights to: be notified about the collection, use, disclosure, or sale of their Personal Information; request access to, deletion of, or correction of their Personal Information; and request to opt out of the use of Personal Information for targeted advertising, sale, or certain profiling.

You can request access to, correction of, or deletion of your Personal Information by contacting Apokrisis Consultants, Inc. using the information provided in the “Contact Us” section of this Privacy Policy. If you request deletion of your Personal Information, please note that Apokrisis may retain certain information where necessary for recordkeeping purposes, to complete transactions or services initiated prior to the request, to comply with applicable legal, regulatory, accounting, or operational obligations, or for other purposes permitted under applicable law.

If you submit a request to exercise your privacy rights under applicable law, Apokrisis may request additional information necessary to verify your identity before processing your request. The verification information required may depend on your prior interactions with Apokrisis and the sensitivity of the Personal Information involved. If we deny your request, we will provide an explanation consistent with applicable legal requirements.

Where applicable law provides appeal rights, if Apokrisis does not respond to your request within the required timeframe or declines to take action on your request, you may have the right to appeal the decision by contacting us using the information provided in the “Contact Us” section.

You may also designate an authorized agent to submit a request on your behalf where permitted by applicable law. If an authorized agent submits a request for you, Apokrisis may require verification of your identity and confirmation that the authorized agent has written permission or legal authority to act on your behalf.

12. Connecticut Privacy Rights

This section is addressed to Connecticut residents only and provides more information about your rights under the Connecticut Data Privacy Act or “CTDPA.” You can exercise your rights by using the details in the “HOW TO CONTACT US” section. If we inform you that we decline to take action regarding your request, you have the right to appeal our failure to take action by contacting us using the details in the “CONTACT US” section.

13. Utah Privacy Rights

This section is addressed to Utah residents only and provides more information about your rights under the Utah Consumer Privacy Act or “UCPA.” You can exercise your rights by using the details in the “CONTACT US” section.

14. Virginia Privacy Rights

This section applies only to residents of the Commonwealth of Virginia and provides additional information regarding rights under the Virginia Consumer Data Protection Act (“VCDPA”).

Subject to certain exceptions and limitations under applicable law, Virginia residents have the right to:

Confirm whether Apokrisis Consultants, Inc. is processing their Personal Information;

Request access to their Personal Information;

Request correction of inaccuracies in their Personal Information;

Request deletion of Personal Information;

Request a copy of Personal Information previously provided to Apokrisis in a portable format where required by law;

Opt out of the processing of Personal Information for targeted advertising, the sale of Personal Information, or certain profiling activities; and

Not be discriminated against for exercising privacy rights under the VCDPA.

If you request deletion of your Personal Information, please note that Apokrisis may retain certain information where necessary for recordkeeping purposes, to complete transactions or services initiated prior to the request, to comply with legal, regulatory, accounting, or operational obligations, or for other purposes permitted under the VCDPA or other applicable laws.

If you submit a request under the VCDPA, Apokrisis will require certain information to verify your identity before processing the request. The information required for verification will depend on your prior interactions with Apokrisis and the sensitivity of the Personal Information involved.

If Apokrisis denies your request, we will provide an explanation consistent with applicable law. If we decline to take action regarding your request, you have the right to appeal the decision by contacting us using the information provided in the “Contact Us” section of this Privacy Policy.

Changes to this Privacy Policy

We reserve the right to make changes to our Privacy Policy from time to time for any reason. Such changes, modifications, additions or deletions shall be effective immediately upon posting, unless otherwise indicated. In the event of any changes to this Privacy Policy that materially impact your rights or obligations, we will notify you by posting a notice on our Website. We encourage you to periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it and to whom we disclose it. The Effective Date is identified at the top of this Privacy Policy, this is the date the Privacy Policy was most recently revised.